FAQ'S
Your Okotoks Auto Body Repair Shop
At Collision Solutions we are dedicated to helping answer any questions or concerns you might have regarding the repair of your vehicle. Below are some common question and answers we receive.
What does FLAT RATE mean?
If an Auto body Technician is given 8 hours to complete a repair and its produced in 4, that means the technician is paid for all 8 hours. FLAT RATE SHOPS - quality is the 2nd priority to making time/money. Being THE ONLY HOURLY SHOP in Okotoks means that all of our Employees and Technicians spend the necessary time on EVERY job to ensure OEM quality. Our goal at COLLISION SOLUTIONS is to be known as the BEST Quality Body Shop in Okotoks and continue to build new clients and relationships. Have a look the Collision Solutions Google reviews and feel confident that we have your best interest in mind!
How To Receive Your Claim Number?
When you contact your insurance company regarding your accident, they will assign you a claim number. Forward this claim number to us and this will start the repair process. Let us take it from there.
Will You Work With My Insurance Company?
Yes! We work with all insurance companies and can coordinate the repair process directly. We offer insurance company negotiations, vehicle replacement and a detailed explanation of all repairs. Your vehicle will returned clean and with a lifetime guarantee on the repairs for as long as you own your vehicle.
Are you Better Business Bureau accredited?
Yes! We are proud to be an accredited business with the Better Business Bureau. Please click the logo below and view our BBB profile.
Do I Need An Appointment For An Estimate?
No appointment is necessary to receive an estimate! Simply stop by COLLISION SOLUTIONS and let us give you some options. We are open Monday – Friday 8am -5pm and Saturdays 9am – 3pm. Any additional questions? Please stop by our NEW location located at 105 B Stockton Point in Okotoks.
Do You Offer Temporary Replacement Vehicles?
Yes. We work with all rental companies to provide you with a temporary replacement vehicle to use while yours is being repaired. Contact us for more information.
Do You Provide A Guarantee?
We provide a 100% guarantee on all the work we provide for the lifetime of you owning the vehicle. To learn more click here.
ESTIMATES Are always free!
We work with all insurance companies. Contact us today to receive an estimate!